Cyflwynwyd yr ymateb hwn i ymchwiliad y Pwyllgor Plant, Pobl Ifanc ac Addysg i gymorth iechyd meddwl mewn addysg uwch
This response was submitted to the Children, Young People and Education Committee inquiry into Mental Health support in Higher Education
MHHE 16
Ymateb gan: Bwrdd Iechyd Prifysgol Hywel Dda
Response from: Hywel Dda University Health Board
Nodwch eich barn mewn perthynas â chylch gorchwyl yr ymchwiliad. | Record your views against the inquiry’s terms of reference.
1.
Maint yr angen | Extent of need
·
Hywel Dda University HB have significant challenge
in respect of the rurality and geographical challenge for many
students compounded by a lack of regular transport in many
areas.
·
Transition from school to adult education can be a stressful
and disorientating experience for young people who have to
negotiate the anxieties of living independently , having to
budget, manage independent living and develop new friendships and
peer relationships.
·
Having to register in a new area with a GP may be challenging
especially for those who already have a disorder or having
treatment with the different services available or even no service
in some areas due to variation in service provision or smaller
Health Boards etc
· Within HDUHB, we have established an All Age Single Point of contact( SPOC) also known as NHS 111 Option 2 and the service have established links with Pembrokeshire college where the team have attended their open days, engaged with the new cohort of students and care providers to highlight the referral pathway ( self referral and/ or professional referral) in an attempt to de stigmatise mental health.
The adult MH team are also attending their World Mental Health Day October 10th to promote the service .
The plan is to replicate this in Carmarthenshire and Ceredigion ,to promote the new service and also to ensure the quick access
The NHS 111 service is also looking at
business cards to be located in the colleges and also visual
posters so students can access the service to have support when
required ,and inform students when this will be a 24-hour
service.
·
HDUHB has in place a dedicated team experienced in
working across schools, colleges and the universities (Up to age
25) called Iechyd Da who would also utilise the
professional line for support and advise when required .The
Iechyd Da team are based within the college setting which enables a
close working relationship
Hywel Dda University Health Board (HDUHB) Youth Health Team
(YHT) was first established in 2008 as a multi-professional team to
work proactively with vulnerable young people throughout
Carmarthenshire.
The aim was to reduce health inequalities and address health
issues which may be a barrier to their involvement in education,
training and employment. In 2014, the team expanded the service to
Ceredigion.
Iechyd Da works with vulnerable young people up to 25 years of age, across the counties of Carmarthenshire and Ceredigion. We focus on those who are not in school e.g. those who are not in mainstream education (alternative curriculum and electively home educated), those who are NEET (not in education, employment or training), Looked After Children and young people and care leavers, those who are supported by the Youth Support Service (including Youth Justice) and, those who are homeless or vulnerably housed.
·
In Aberystwyth, we have a Link Mental Health
Practitioner who liaises with the University and the
Practice Development Nurse . There is a plan to establish a pathway
and improve links with Aberystwyth university to support students
and reconnect with the pathways
·
There are certain groups of young people who will face
additional pressures , those with known mental health disorders may
find their mental health and wellbeing challenged due to additional
stressors, people with Autism or Neurodiverse conditions will
also face additional pressure and may struggle to adjust to the
different experience University brings. Transition from S-CAMHS to
Adult Mental Health services can be extremely challenging as these
young people may find that not only are they moving to a different
area they also have to navigate the complexities of new health
services and finding support.
·
The effect of the Covid-19 pandemic has brought significant
challenges for students with disruption to education and life
in general . Disruption to normal developmental activities such as
leaving home and going to university is seen as a particular
transition and with this not happening many young adults have
missed out on key life events which may have an impact on their
future resilience and opportunities. The disruption to young people
in college / university must be acknowledged and prevented from
occurring in the future. We are seeing higher levels of mental ill
health /disorder in the community , increased referrals
to mental health services ,higher complexity and acuity
compounded by the Covid-19 impact which will remain evident for
many years.
·
During the Covid-19 pandemic, and in line with government
guidelines as to how we were able to work with young people and
their families whilst maintaining social distancing, our team
members had to adapt and adjust their working practices accordingly
as the college where our office is based closed to all staff from
the morning of March 24th 2020.
· In addition to the considerable referrals received regarding the emotional health and wellbeing of children and young people, we received referrals for young people who found aspects of lockdown and restrictions challenging and, subsequently, found the return to education and training overwhelming. This was compounded by additional life stresses eg bereavement, parental separation, reduction in family income and unstable housing.
During the pandemic Iechyd Da Youth Health Team:
1. Offered distance based support utilising the technology available ie Teams, Whatsapp and Zoom
2. Offered 1:1 support in line with government guidelines and Health Board governance
3. Continued to offer health support to supported housing placements for young people across both counties
4. Collated emotional health packs and distributed them to young people and partner agencies across both counties
5. Packs were also sent to colleagues in Pembrokeshire and Swansea upon request
6. Liaised with our colleagues able to offer counselling services at this time for young people unable to access services through an education establishment.
7. Liaised with colleagues across all sectors regarding young people who are educated through alternative provision, electively home educated, those who receive support from school based social workers and education welfare service, those who are attend traineeship placements and individuals classed as NEET.
8. Linked in with colleagues to address the emotional health and wellbeing needs of Young Carers
9. Fulfilled any and all statutory duties through working closely with our colleagues in children services, youth support services and youth justice services.
10.Pre-emptively held discussions across both counties with the relevant parties regarding how to manage the post lockdown transition for young people who are particularly vulnerable eg at risk of offending behaviour, substance misuse issues, sexual health matters, child sexual exploitation, county lines and misper risks.
Children’s Public Health Pilot
· In November 2020 funding was secured from Welsh Government via the Public Health Directorate for a pilot to extend the services provided by Children’s Public Health across the Hywel Dda University Health Board region. The decision was reached to setup a ChatHealth service for Children and young people aged 11-25. ChatHealth is an age appropriate digital platform for health information and local services, it is designed for users who are more comfortable asking for help via messaging.
The pilot took place in February 2021. Iechyd Da Youth Health Team and school health nurses have worked in collaboration to address the emotional health and wellbeing of school aged children in the region, both those who access mainstream school and those who do not. In addition to this, both teams are passionate to contribute their time and energy to the reduction of health inequalities experienced by some children, young people and their families.
Iechyd Da Youth Health team currently work all year round and it was decided that the pilot would be used to establish the need for School Nursing on a 52 week basis, and thereby contribute to the ongoing development of 2 dynamic and ever evolving services.
2. Adnabod a darpariaeth | Identification and provision
·
Within HDUHB, we have developed the School In Reach
Service ( SIR) which has the fundamental aim of supporting
teachers to identify early those students who may be struggling
with emotional or mental health concerns and ensure, through
early intervention, the right support is provided or signposting
the right agency ie school counselling or SCAMHS is prioritsed . We
have benefited from this new investment from Welsh Government with
a workforce that is able to prioritse early intervention and
prevention as a priority. Each school has a named link worker who
is available to deal with requests for consultation , provide
training and ensure a whole school approach is adopted.
·
The Sir team is able to prioritse emotional and mental health
supporting teachers and this is a model that can be extended to
colleges and universities if additional resources were
available.
·
Communication with parents/ trusted adult and the need for
clear lines of coummication and support for vulnerable
students where there is a risk that adult learning model may result
in some young people not getting the support they need.
·
Training for lecturers on mental health and
understanding the indicators.
·
Within HDUHB, we have developed a Transition Lead Post based
in S-CAMHS who is able to support the transition of young people
from S-CAMHS to Adult Mental Health Services . The Transition Lead
is working with adult colleagues to promote the development of more
responsive services for young people who transition to adult
mental health services , ensure they do not “drop out”
from services and we have a Transition Policy agreed which
ensures that at 17.6 yrs transition plans are discussed and agreed
where relevant . We have also promoted the Transition Passport
advcocated by Welsh Governent with young people .We have also
employed a Peer Mentor support worker who will support young people
as they transition for 3 months to ensure they go to appointments
and advocate for them.
·
Within our Early Intervention Psychosis Team ( EIP) we have
commissioned MIND to support us with young adults returning
to work or education .This service is called the Individual
Placement Support Servcie ( IPS) which is focused on ensuring
that young adults with mental health disorders are supported
to obtain employment either full /part time or to resume their
educational studies . The MIND support workers are able to support
students ,meet with employers/ tutors and act as a advocate for the
young person to assist them to achieve their full potential.
·
KOOTH – we have commissioned for 2 years an on-line
digital counselling service for young people (11-18) to support
emotional wellbeing , this digital resource appeals to CYP with the
focus on digital accessibility and anonymity.
·
SilverCloud- we are currently working with Powys
HB on a pathway for referrals to the SilverCloud CBT
programme, again a online provision which will address key mental
health disorders.
·
The post pandemic landscape is further complicated by the
current cost of living crisis. Increasingly, we are seeing
high numbers of emotional health referrals form a diverse group of
service users.
·
With each different group comes different challenges; there
are notable similarities in young people struggling with the impact
of increased isolation and decreased socialisation due to the
lockdowns and restrictions.
·
There has been a noticeable increase in referrals for young
people who are electively home educated and for school
refusers. The team continues to support communities of
interest already facing inequalities eg. People who are: care
leavers/young people in care, gypsy and traveller,
homeless/vulnerably housed, the lgbtq+ community, people who are
living in poverty, have experience of domestic abuse, have
experience of substance misuse, learning difficulties, sensory
issues and young carers.
3. Polisïau, deddfwriaeth a chyllid Llywodraeth Cymru | Welsh Government policy, legislation and funding
We acknowledge the proposal for all funding being streamlined however there remains much work to be done in ensuring a whole system approach to address mental health and wellbeing across tertiary providers.
The evidence for the School In Reach service could be considered as a approach to strengthen emotional and mental health support across college/ university settings with dedicated resources . Support and training for educators/ lecturers should also be considered to promote early intervention ,promote support and intervention and also to prevent burn out when supporting students with emotional or mental health concens.
4. Argymhellion ar gyfer newid | Recommendations for change
1. To learn from the School In Reach evaluation and recommendations
2. To give equal priority to young adults at a point in their life when transitioning to adult services and Education providers
3. Consider the impact across Wales of rurality and lack of pubic transport in certain areas.
5. Arall | Other
All Age Mental Health Single Point of Contact
Mental Health & Learning Disabilites Services have been working with Welsh Government (WG) to implement an all-age Mental Health Single Point of Contact (SPOC) operating via the national 111 service.
The structure of the service means that local care is provided by locality-based teams, which was highlighted as service need during the Transforming Mental Health (TMH) consultation. The aim of the MH SPOC is to improve service user and carer experience and reduce the number of people attending A&E in a mental health crisis by increasing the support available in the community. The Service provides triage of urgent mental health requests for help, ensuring that service users, carers and referrers receive an efficient and timely response when accessing mental health services or needing advice, support and signposting.
It is an open access all age telephone triage service which is accessed via the national 111 call line, by selecting Option 2. Hywel Dda are the first health Board in Wales to offer the service publicly since mid-June 2022. It currently operates from 09.00am – 11.30 pm 7 days a week. The service is available to any individual of any age residing within the Health Board footprint of Ceredigion, Carmarthenshire and Pembrokeshire. This includes anyone visiting the area, including those who may be homeless or living in temporary accommodation.
When a call comes through Option 2 the caller will be connected to a Mental Health Practitoner based in either Bryngofal, Llanelli or Whitybush Hospital in Haverfordwest. The Option 2 facility means that the caller will bypass the 111-call service and be directly connected to our local teams. Using a recognised triage tool and compassionate focused interventions Practitioners will assess the mental health needs of the individual and as appropriate escalate. They will connect individuals to the most appropriate mental health and well-being provision to meet their needs in a timely manner, including those with common mental health problems and those with more complex, acute and high-risk presentations.
Callers can self-refer or calls can come from family, friends, carers etc. A secondary Professional Line can be accessed by calling a local telephone number which has been shared with health board and partner professionals. This line provides mental health advice on assessment and triage to a wide range of professionals such as GP’s, Police, WAST, 111 service, Accident & Emergency (A&E) Local Authority, Third Sector and other health professionals.
There will be a phased implementation of the service to 24 hours a day, 7 days a week, 365 days a year as remaining staff onboard. The expected date for 24/7 operation is early November 2022.